Name : Shinta Rahayu
Class : 1EA35
NPM : 1A214244
CONVERSATION FREE SERVICES
Sales
: Good Evening, Miss. Can I help you?
Customer
: Good Evening, Mam. Yes, of course. I want to finda birthday cake for my
sister’s birthday.
Sales
: Sure, Miss. What kind of cake do you want, Miss?
Customer
: Absolutely I wanta delicious birthday cake. For the flavor, I
want a tiramisu flavor and soft texture for the layers of cake. Oh yes, don’t
forget to make an interesting birthday cake. Can you make it?
Sales
: Wow, of course. Yes, we can make a birthday cake do you want. Wait me a few
minutes, I will bring for examplebirthday cake do you want.
Customer
: It’s okay, never mind.
Sales
: *3minutes later* Like this birthday cake do you want, Miss? This is example
birthday cake other's customers in this store.
Customer
:Yes, like this. Oh my god, this is beautiful birthday cake I ever seen, Mam.
How muchprice of this birthday cake?
Sales
: Just 300.000 rupiah for large size and 200.000 rupiah for small size, Miss.
Customer
: I want the large size and I want you to write “Happy Birthday My Sista, 14 YO!”
in the top layer birthday cake
Sales
: OkayMiss, i will makeyour order. When do you take this birthday cake, Miss?
Customer
: At 2 pm, on Sunday, 12thFebruary 2015.
Sales
: It’s okay, Miss. By the way, this store has a free service. Do you want to use?
Customer
: Wow, yes I want. I love this store, who give convenience for order cake!
Sales
: Of course. Because customer is a king, and we have to give the best service
for our customer. Where is your address, Miss?
Customer
: Jl. Kartika 5 189, South Jakarta. And this is my phone number 087888900000.
Sales
: Well, thank you very much. Welcome back this store, Miss.
